Refunds
Refund conditions
You'll receive a full refund of the purchase price if your return meets the following conditions:
- Items are unworn and match the condition upon delivery
- Tags are still attached
- Return is made within 14 days of receipt
No refund
We cannot issue a refund if items have been used or no longer match their original condition.
Shipping costs
Original shipping costs are not refunded. In case of defective or damaged goods, we'll cover the return shipping costs and refund the full amount including shipping.
Processing time
After receiving and inspecting your return, we'll process the refund within 5-7 business days to your original payment method.
Questions?
For questions about refunds, contact us at info@studiobunte.com