Shipping & Returns

Shipping

We ship all orders within 48 hours via DHL. You'll automatically receive a tracking number once your package is on its way.

Shipping costs:

• Germany: €6,19 | free shipping over €80
• EU: €14,49 | free shipping over €110

Delivery time: Standard DHL delivery times apply (Germany: 1-3 business days, EU: 3-7 business days).

Returns

You have a 14-day return period from the date you receive your order. Items must be unworn and with tags attached. Return shipping costs are covered by the customer.

Return address: retroragz GbR Julien Pollak Lupinenweg 8 91096 Möhrendorf Germany

Once we receive your return, we'll refund the purchase price within 5-7 business days to your original payment method.